Essential We set these cookies in order to maintain the website functionality and integrity of your visit and the contents of your shopping basket. Not setting these cookies means the site may not function correctly for you.
Analytics We use these cookies to aggregate information about how our visitors and customers use our site, for example how many people visit and which are the favourite pages, and to monitor stock availability. This allows us to improve our site and make it better for everyone.
Adverts on other sites When we advertise on other websites, cookies from advertising networks (such as Google) tailor those adverts to you, showing you products we believe you will find relevant and interesting.
Performance From time to time, we may ask independent market research companies to invite site visitors to take part in feedback surveys of their experience when using our website. The purpose of cookies placed by such third parties is to remember if we have offered you a survey ensuring that no individual visitor is unfairly asked to participate in the survey.
How can you disable Cookies?
If you want to, you can disable cookies from your browser and delete all cookies that are stored on your computer. You can do this as often you want to.
To find out how to do this for your particular browser you can go to "help" on your browser's menu or you can visit http://www.allaboutcookies.org/manage-cookies/index.html.
What happens if I do disable Cookies?
You need to be aware that if you choose to disable cookies from your browser it may prevent you from taking full advantage of our website, as some or all of the areas of the website may fail to work for you.
You will see from the list above that certain of the cookies which we use on our website are considered to be strictly necessary for the operation of certain aspects of the website. Therefore, please be aware that if these cookies are disabled we may be unable to provide certain services which you have requested.
Like many other businesses, we use an email analytics service to measure the effectiveness of our marketing campaigns. Our marketing emails contain a pixel which tracks how many emails were sent, how many were opened and whether links in the email were followed (“click through rates”).
The information returned to us includes the time, location, email address (addressee only), whether the email was forwarded, the operating system and device used to read the email, as well as IP address. We use this on an anonymous basis to measure the performance of our email messages so we can improve the relevance and effectiveness of our email marketing. This information is not added to your customer profile, nor is it used to make any decisions about individual customers.
How can I disable Email Analytics?
You can change the settings in your email client (e.g. Outlook) or web service so that images in emails (including tracking pixels) are not loaded automatically. You can find out how to do this in the settings for your email client or web service.
Alternatively if you choose to opt out of receiving marketing emails from us, you will no longer receive any of the tracking pixels that are associated with them. But of course by doing so you will miss out on all the latest products, offers and competitions from us.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.